FAQ's

When is my rent due?
Rent is due on the 1st day of the month and considered late at the end of the 5th day of the month. Refer to your lease for specifics.

If your rent is late, you MUST pay by certified check or money order.


Who do I make my RENTAL PAYMENT payable to?
You should make your Money Orders, Certified Checks

Payable to: Norman Investments, LLC

Mail to: PO Box 6, Gum Spring, Virginia 23065


WHY COZY IS PERFECT FOR RENTERS EASY AND YOU CAN PAY FROM ANYWHERE!


If you choose to pay with this option (preferred) you must submit your payment no later than the 2nd of the month; this allows the 3-5 days required for the payment to post to your account.  Any payment after the 5th of the month is considered late.​  If paying on the 5th of the month thru Cozy you will incur a late fee as the rent is DUE no later than the 5th and by using the Cozy it takes 3-5 days for your payment to post!! NO EXCEPTIONS!

​Benefits

Once you've signed up, you can:
View and pay your bills anytime (24/7)
View and pay your bills from anywhere (any computer with an internet connection)
Set up an automatic payment
Sign up for automatic reminder emails
Review your payment history

Convenience
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps.

Security
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.


                                                                     We accepting E-checks FREE THRU COZY OR ***Debit and Credit Cards FEES DO APPLY **

CLICK ON THE LINK BELOW TO SET UP YOUR ONLINE RENTAL PAYMENT AND SUBMIT MAINTENANCE REQUEST!


​​Post Office Box 6, Gum Spring VA 23065

(804) 339-6529 direct
(804) 309-4172 e-Fax
benita@normaninvestments.com